Pento AgencyBook call
Journal · Opinion
Apr 19, 2026
8 min read
Written by the founders

Why we publish our pricing

Twelve of thirteen LA B2B agencies hide their numbers. We do not. Here is the math — and the unfair advantage that hiding them gives every agency that does.

We researched thirteen LA B2B marketing agencies before we named this studio. Twelve of them hid their pricing. Not loudly, not aggressively — just the standard industry move: a contact page, a discovery-call CTA, a form that asked for revenue range but returned nothing. Column Five, out of Orange County, was the one exception in our sample, with a public band of $15K to $80K per month and a three-month minimum. Everyone else wanted a call before a number.

That is an unfair advantage, and it is the reason the category feels adversarial to the buyer. Hidden pricing does two things for an agency. First, it lets them re-quote every prospect based on how much budget the discovery call reveals. The same scope gets quoted at $12,000 to one buyer and $22,000 to the next, because the second buyer let slip that her last agency was $25,000. Second, it filters out price-sensitive prospects at the bottom of the funnel, after the agency has already invested thirty minutes plus a proposal in them. The agency absorbs the acquisition cost. The prospect absorbs the opportunity cost.

What the hidden number actually hides

The classic defense of hidden pricing is scope variability. “It depends on what you need.” That is true of some work — a hero brand film legitimately ranges from $25K to $75K depending on shoot scope, and pretending a single number covers all scopes would be dishonest in a different way. But retainers are different. Most mid-market agency retainers have more scope repetition than founders admit. They are packaged bundles of deliverables with roughly three sizes. The reason those bundles are not on a website is not that scope varies too much. It is that the agency does not want to commit to what the scope is.

The second defense is competitive sensitivity. “If I post $10,000, competitors will undercut me.” Also partially true — except that in mid-market B2B, the buyer does not pick the cheapest shop. She picks the one that gives her the most confidence in the outcome. The delta between $10,000 and $9,500 is rounding error when the real question is whether your agency can ship a hero film that matches the ad account. Hiding pricing to avoid a price fight usually loses the trust fight instead.

What happens when you publish

We have been publishing for roughly six weeks, since the studio soft-opened to referrals. Three things changed against how the two of us used to run outbound in prior roles.

First: volume dropped, and the close rate rose. We get fewer inbound calls now than either of us got at previous agencies where pricing was hidden. The calls we do get are materially further down-funnel. The buyer on the other end has already self-selected into the tier she can afford, already compared our $10,000 Growth tier to the $14,000 hidden number she got from the other shop last week, and already decided the published sheet is the kind of vendor she wants to work with. The call is a scoping conversation, not a pitch.

Second: the bad-fit calls are cheap to decline. We get about two a week from founders below the $5,000 floor. A three-minute email naming a better-fit firm does more for the relationship than a thirty-minute call that ends with “we are not a fit” would. The prospect appreciates the honesty. We appreciate the time back. Half the time they refer someone else six months later.

Third: senior trust compounds. A CMO who finds our tier sheet before she finds our sales page reads every other page on this site through a different lens. She reads the team page looking for the people behind the number. She reads the case study looking for the metric behind the number. She reads the journal looking for opinions that match the number. Transparency on the hardest artifact makes every other artifact easier to write honestly.

What it costs us

Two bad-fit calls a week. That is the cost. We estimate that those same two calls, had they gone to discovery, would have absorbed about two hours of principal time each — four hours weekly, ~200 hours annually. At founder-principal rates that is a non-trivial number. We get it back, with interest, in the calls we do take, because those calls are already pre-qualified by the sheet.

We also lose a handful of would-be prospects who, we think, would have converted if they had been on a pitch call with a charismatic founder before they saw the number. Some percentage of B2B marketing decisions are still won by the room, not the spec. That is a real cost. It is a cost we think is worth paying, because the category we want to sell into is the one where the room is won by the spec.

Why this matters for the category

The reason this post exists is not that published pricing is virtuous. It is that the agencies that hide pricing are doing it for reasons that hurt the buyer, and the buyer is starting to notice. When twelve of thirteen competitors hide a number, the thirteenth wins every prospect who noticed the pattern. That thirteenth is us — for now. We assume two of the twelve will follow inside a year, because the math is obvious.

Until they do, we will keep the sheet up. $5,000. $10,000. $20,000. Three-month minimum. No markup on ad spend. If you want to book a strategy call after reading that, the link is below. If you want to email first, that link is also below. You saw the number before you saw the pitch. That is the point.

What to do next

See the pricing sheet, or book the call.